Privacy Policy in Australia

Dalgeddes Pty Ltd trading as Verrus recognises the importance of privacy issues. This Privacy Policy briefly tells you how Dalgeddes Pty Ltd trading as Verrus manage the personal information that Dalgeddes Pty Ltd trading as Verrus collect, use and disclose and how to contact Dalgeddes Pty Ltd trading as Verrus if you have any queries. This Privacy Policy does not cover personal information collected or held by Dalgeddes Pty Ltd trading as Verrus about our employees and is to be read subject to any overriding provisions of law or contract.

Background

Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion.

There are further special provisions which apply to the collection of some personal information which is known as sensitive information. This includes health information and information about a persons' race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history.

Collection of personal information by us

Dalgeddes Pty Ltd trading as Verrus are required to collect personal information.

The kinds of personal information we collect and store may include (amongst other things):

• personal information you give us when you request a product or service from us.
• personal information you give us when you make a Booking/Payment. This information may include your name, address, telephone numbers, e-mail address, credit card details.
• communications between you and us;
• transactional information about your use of our products and services

Where your personal information is stored

Where Dalgeddes Pty Ltd trading as Verrus store your personal information depends on what products and services you have requested from us. However, some areas may include (amongst other things):

• Our booking system for use of processing transactions, providing confirmations, being aware of any special requirements and confirming identity
• Feedback databases for processing customer feedback
• Email databases for marketing purposes

How your personal information is stored

Dalgeddes Pty Ltd trading as Verrus takes reasonable steps to preserve the security of cookie and personal information in accordance with the Web Site Terms of Use and this Privacy Policy. If your browser is suitably configured, it will advise you whether the information you are sending Dalgeddes Pty Ltd trading as Verrus will be secure (encrypted) or not secure (unencrypted). If secure transmission is indicated, Dalgeddes Pty Ltd trading as Verrus currently use 128 bit SSL encryption.

Dalgeddes Pty Ltd trading as Verrus regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although Dalgeddes Pty Ltd trading as Verrus strive to protect such information, Dalgeddes Pty Ltd trading as Verrus cannot ensure or warrant the security of any information you transmit to Dalgeddes Pty Ltd trading as Verrus or from Dalgeddes Pty Ltd trading as Verrus online products or services and you do so at your own risk. Once Dalgeddes Pty Ltd trading as Verrus receive your transmission, Dalgeddes Pty Ltd trading as Verrus take reasonable steps to preserve the security of the information in Dalgeddes Pty Ltd trading as Verrus own systems

How your personal information will be used

Dalgeddes Pty Ltd trading as Verrus collect your personal information so that Dalgeddes Pty Ltd trading as Verrus can use it for Dalgeddes Pty Ltd trading as Verrus functions and activities, which include, amongst other things:

• processing your Booking/Payment;
• providing you with confirmation of your Booking/Payment and advising you of any changes;
• confirming your identity when you check in;
• addressing any feedback or complaints you may have
• answering any queries you may have; and
• any purposes for which it was requested and directly related purposes, and developing, improving and marketing our products and services.

If you do not provide Dalgeddes Pty Ltd trading as Verrus with your personal information, Dalgeddes Pty Ltd trading as Verrus will be unable to do one or more of the above ( including being unable to accept any Booking/Payment).

Dalgeddes Pty Ltd trading as Verrus will assume you consent to management of your personal information in the manner specified in this Privacy Policy (which may change from time to time) and Dalgeddes Pty Ltd trading as Verrus Privacy Statement until you tell Dalgeddes Pty Ltd trading as Verrus to the contrary by contacting Dalgeddes Pty Ltd trading as Verrus.

Exchange of personal information with third parties

Personal information Dalgeddes Pty Ltd trading as Verrus collect from you may be disclosed:

• to any entity to which Dalgeddes Pty Ltd trading as Verrus are required or authorised by or under law to disclose such information (for instance, law enforcement agencies and investigative agencies, courts, various other government bodies);
• to others that you have been informed of at the time any personal information is collected from you;
• to Dalgeddes Pty Ltd trading as Verrus business associates and others for purposes directly related to the purpose for which the personal information is collected;
• to Dalgeddes Pty Ltd trading as Verrus professional advisors and other contractors (for example IT consultants and mailing houses); or
• with your consent (express or implied), to others.

Dalgeddes Pty Ltd trading as Verrus may also obtain personal and other information from some or all of the above to enable Dalgeddes Pty Ltd trading as Verrus to provide Dalgeddes Pty Ltd trading as Verrus services or products to you. When Dalgeddes Pty Ltd trading as Verrus obtain personal and other information from third parties whom Dalgeddes Pty Ltd trading as Verrus are referred to by you, Dalgeddes Pty Ltd trading as Verrus will assume and you will ensure that you have made that third party aware of the referral of the persons and purposes involved in the collection, use and disclosure of the relevant personal or other information.

Use and disclosure of personal information by us

If Dalgeddes Pty Ltd trading as Verrus use or disclose your personal information for a purpose (the "secondary purpose") other the main reason for which it was originally collected (the "primary purpose"), to the extent required by law, Dalgeddes Pty Ltd trading as Verrus will ensure that:

• the secondary purpose is related to the primary purpose of collection (and directly related in the case of sensitive information), and you would reasonably expect that Dalgeddes Pty Ltd trading as Verrus would use or disclose your information in that way; or
• you have consented to the use or disclosure of your personal information for the secondary purpose; or
• the use or disclosure is required or authorised by or under law; or
• the use or disclosure is otherwise permitted by law (for example, as a necessary part of an investigation of suspected unlawful activity).

Collection of information other than personal information

If you visit Dalgeddes Pty Ltd trading as Verrus website, some of the information Dalgeddes Pty Ltd trading as Verrus and/or our contractors collect about your visit to our website is not personal information because it does not reveal your identity. Information of this nature can include:

Site visit information

• When you visit Dalgeddes Pty Ltd trading as Verrus website, Dalgeddes Pty Ltd trading as Verrus and/or Dalgeddes Pty Ltd trading as Verrus contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used.
• Dalgeddes Pty Ltd trading as Verrus and/or Dalgeddes Pty Ltd trading as Verrus contractors may use this information in anonymous, aggregated form, for statistical purposes only, to assist Dalgeddes Pty Ltd trading as Verrus in improving the quality and usability of Dalgeddes Pty Ltd trading as Verrus website.

Cookies

• A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies Dalgeddes Pty Ltd trading as Verrus and/or Dalgeddes Pty Ltd trading as Verrus contractors use may identify individual users.
• Cookies can either be "persistent" or "session" based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user's convenience. Session cookies are short-lived and are held on your browser's memory only for the duration of your session, they are used only during a browsing session, and expire when you quit your browser.
• Dalgeddes Pty Ltd trading as Verrus and/or Dalgeddes Pty Ltd trading as Verrus contractors may use both session and persistent cookies. This information may be used to personalise your current visit to Dalgeddes Pty Ltd trading as Verrus and Dalgeddes Pty Ltd trading as Verrus contractors' websites. Upon closing your browser, the session cookie is destroyed.
• Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of Dalgeddes Pty Ltd trading as Verrus website.

Access and correction of your personal information

You can ask to obtain access to your personal information that Dalgeddes Pty Ltd trading as Verrus and/or Dalgeddes Pty Ltd trading as Verrus contractors hold, although under some circumstances permitted by law, Dalgeddes Pty Ltd trading as Verrus may not provide such information to you. Also, Dalgeddes Pty Ltd trading as Verrus may not be able to require Dalgeddes Pty Ltd trading as Verrus contractors to provide personal information to you.

Dalgeddes Pty Ltd trading as Verrus may ask you to put your request in writing and pay a reasonable fee levied by Dalgeddes Pty Ltd trading as Verrus for this.

It is important t Dalgeddes Pty Ltd trading as Verrus that the personal information Dalgeddes Pty Ltd trading as Verrus hold about you is accurate, complete and up to date. If you are aware that this is not case and would like your personal information corrected, or simply desire access to your personal information, please contact Dalgeddes Pty Ltd trading as Verrus.

If Dalgeddes Pty Ltd trading as Verrus decide not to correct or provide you with access to your personal information, Dalgeddes Pty Ltd trading as Verrus will give you our reasons for our decision.

Site Security Policy

Dalgeddes Pty Ltd trading as Verrus website uses up-to-date technology to maximise the security of your personal information. Technology such as Secure Site Certificates and Secure Socket Layers ensure your information is secure as possible. We use a Thawte Secure Site Certificate to protect your personal information.

Complaints

If you have a complaint about the way Dalgeddes Pty Ltd trading as Verrus have dealt with your personal information, please contact Dalgeddes Pty Ltd trading as Verrus.

Dalgeddes Pty Ltd trading as Verrus will make all reasonable attempts to respond to your complaints or requests.

Updates to Privacy Policy

Dalgeddes Pty Ltd trading as Verrus may amend this Privacy Policy at any time and from time to time. If Dalgeddes Pty Ltd trading as Verrus do so, Dalgeddes Pty Ltd trading as Verrus will post the amended Privacy Policy on Dalgeddes Pty Ltd trading as Verrus website so that you will always be aware of how Dalgeddes Pty Ltd trading as Verrus manage your personal information.

Further information

Please contact Dalgeddes Pty Ltd trading as Verrus if you have any queries about the personal information that Dalgeddes Pty Ltd trading as Verrus hold about you or the way Dalgeddes Pty Ltd trading as Verrus handle that personal information.