FOR NORTH AMERICA & INTERNATIONAL (EXCEPT EUROPE): When calling into the Verrus system, select to speak to a “live” agent when the system offers you this choice. Call 1-866-783-7787. Send an email to support@verrus.com. Verrus North American customer support hours are from: 8am to 4pm Pacific Time Monday to Friday   FOR EUROPE: When calling into the Verrus system, select to speak to a “live” agent when the system offers you this choice. Call 0870 112 6412. Send an email to uksupport@verrus.com. Verrus European customer support hours are from: 09:00 to 17:00 GMT Monday to Friday.

If you have a question or concern about parking rates, parking violations or taxi rates, you will need to talk with the city, municipality, or private organization directly. Verrus can only help with using its pay by phone servie to ensure your payment is processed.